Terms of service

Effective Date: October 22, 2025

Welcome to Graber Olive House (www.graberolivehouse.com), operated by C.C. Graber Co. These Terms of Service govern your access to and use of our website, products, and services. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Use of the Services

- You must be at least 18 years old or the age of majority in your jurisdiction to use our Services.

- You agree to use the Services only for lawful purposes and in compliance with these Terms.

- You are responsible for maintaining the confidentiality of any account credentials and for all activities under your account.

- We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, including if we believe you have violated these Terms.

2. Orders and Payment

- All orders are subject to availability and our acceptance.

- Prices are listed in USD and exclude taxes, shipping, and handling fees, which will be added at checkout.

- We accept payments via Shopify provided services. By providing payment information, you authorize us to charge the applicable amount.

- We may correct pricing errors or cancel orders if a product is mispriced.

- Title and risk of loss pass to you upon shipment.

3. Shipping and Delivery

- We ship to United States, Canada, and select countries on our shipping page.

- Shipping times are estimates and not guaranteed. We are not liable for delays due to carriers, weather, or other factors beyond our control.

- You are responsible for providing accurate shipping information. We are not liable for undeliverable orders due to incorrect addresses.

4. Returns and Refunds

- Please refer to our Refund and Return Policy for details on returns, exchanges, and refunds.

5. Intellectual Property

- All content on our website, including text, images, logos, designs, and product descriptions, is owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws.

- You may not reproduce, distribute, or create derivative works from our content without our written permission.

- "Graber Olive House" and related marks are our trademarks.

6. User Content

- If you submit reviews, comments, or other content ("User Content"), you grant us a non-exclusive, royalty-free license to use, modify, and display it.

- You represent that your User Content does not violate any laws or third-party rights.

- We may remove or edit User Content at our discretion but are not obligated to monitor it.

7. Disclaimers

- Our Services and products are provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

- We do not warrant that the Services will be uninterrupted, error-free, or secure.

- Product descriptions and images are for illustrative purposes; actual products may vary slightly.

8. Limitation of Liability

- To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services, even if advised of the possibility.

- Our total liability shall not exceed the amount you paid for the product or service in question.

- Some jurisdictions do not allow limitations on liability, so these may not apply to you.

9. Indemnification

- You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your violation of these Terms or use of the Services.

10. Governing Law and Dispute Resolution

- These Terms are governed by the laws of the State of California, without regard to conflict of laws principles.

- Any disputes shall be resolved exclusively in the state or federal courts located in San Bernardino County, California.

- You agree to submit to the personal jurisdiction of these courts.

11. Changes to These Terms

- We may update these Terms at any time. Continued use of the Services after changes constitutes your acceptance.

- We will notify you of material changes via email or on the website.

12. Miscellaneous

- These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and us.

- If any provision is held invalid, the remainder shall remain in effect.

- Our failure to enforce any right does not waive it.

13. Contact Us

- For questions about these Terms, contact us at orders@graberolivehouse.com

Thank you for choosing Graber Olive House!